Privacy and cookie policy

Protecting privacy and personal data

Uponor is committed to protecting your privacy and personal data. We apply a high level of protection, and process your personal data in accordance with applicable legislation and privacy principles. This privacy policy provides information on how we process personal data. “Personal data” refers to information on an identified or identifiable natural person. This policy applies to the processing of personal data when Uponor is the data controller of such data.

This website, our products or services may contain links to other companies’ websites and services that have their own privacy policies and/or third party services installed on your device may allow access to information on your device. We advise you to read carefully the privacy policies of such third parties. Uponor is not responsible for such third party services’ privacy practices or contents.

This website uses a web analytics service provided by Google, Inc. To read a statement on the web analytics service by Google, please click here. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out in the above statement.

By using this website and/or by submitting personal data to Uponor, you understand and agree that your personal data may be processed as explained in this policy. If you do not accept this policy, we advise you not to use this website or submit any personal data to Uponor.

Types of data collected
Uponor will only store personal data as required to meet legal and regulatory requirements or as needed to provide better services to you. To improve our services it may be necessary to ask for or obtain personal data. If you provide or have provided Uponor with any personal data, Uponor may use it to provide services to you or to respond to your requests. By providing information to Uponor through this site you acknowledge and accept the collection, use and disclosure of personal data of the type and for the purposes described in this Privacy Policy. Below you find a few examples of data Uponor may collect.

Personal data is typically collected when you use or register into our products and services or otherwise interact with Uponor. The personal data may include e.g. your IP-address, access times, the website you linked from, the links you use, the pages you visit, the content you view and such other information your browser sends to us.

We may further ask you to provide us with other kind of information, such as your name, e-mail address, street address, user names and passwords, consent, feedback, age, gender and the like. We wish to emphasize that certain non-identifiable personal data may become identifiable when you provide us with your personal data. In addition, we may obtain your personal identification from publicly available sources.

Purposes of use
Personal data may be collected by Uponor for the following purposes, one or more of which may apply simultaneously.

a. Product and service development
Uponor may use your personal data for the development of its products and services. However, we mainly use aggregate and statistical information for said purpose.

b. Communication
Uponor may use your personal data to communicate with you, e.g. to send you notices relating to its products or services or to contact you in consumer or customer service related matters.

c. Marketing
Uponor may use your personal data e.g. for direct marketing or research purposes, such as for conducting market research.

d. Provision of products and services
Uponor may use your personal data as may be necessary to perform the contract between you and Uponor, to ensure the functionality and security of Uponor products and services and to identify you. We may also use your personal data to prevent and investigate possible misuses.

Disclosure of personal data
We will only disclose your personal data in accordance with what is stated below.

Consent: Uponor may disclose your personal data with your consent.

Authorized third parties and Uponor companies: Uponor may disclose your personal data to other companies belonging to the Uponor group as well as to authorized third parties who process personal data on Uponor’s behalf for the purposes stated in this policy. We may further conduct marketing and other communication jointly with our partners. In this connection we may combine information we have collected about you with information our partners have collected about you to e.g. avoid unnecessary communication and tailor our message to you.

International disclosure: We may transfer your personal data outside the country where you use our services, also outside the EEA countries. Such other countries may have different rules on data protection. We are however committed to ensuring that a legal basis for such a transfer exists and that your personal data is protected in an adequate manner in accordance with applicable legislation.

Mergers & acquisitions: In the event we sell, buy, merge or reorganize in some other way, this may involve us disclosing personal data e.g. to potential and actual purchasers and their advisers.

Mandatory disclosure: In addition to the above we may be obliged to disclose your personal data to the authorities or other third parties. We may also disclose and otherwise process your personal data, in accordance with applicable legislation, to defend our legitimate interests.

Use of Cookies
A cookie is typically a small piece of data sent to your computer device from a website and stored in your web browser while you are browsing a website. When you browse the same website again, the data stored in the cookie may be retrieved by the website to notify the website of your previous activity. To read more about these technologies and how they work, please see for example http://www.allaboutcookies.org.

From time to time, a 'cookie' file may be placed on your computer to improve the effectiveness of this site and/or our services to you. Most browsers are set to accept cookies. You can change your settings to refuse all cookies or to tell you when a cookie is being sent.

This policy details how Uponor utilizes cookies and cookie-like files and technologies on its websites. If you visit our websites and your browser settings accept cookies, we consider this as an express consent of our use of cookies.

Purposes of use
The use of certain cookies is necessary to run basic functions on our website. These cookies are essential for running our websites and are needed to provide you a pleasent experience when visiting our website.

Uponor may also use cookies to provide better services and products to you. These cookies are used for e.g. site improvement, personalization and advertising. From your point of view this means that the website may remember e.g. the language and country choices you have made. We do also analytical profiling to discover e.g. what is popular among users. We look at where the content of our web sites is accessed to help us arrange our sites for best possible user experience. We also count clicks on “Like” and “Tweet” plugins and what content of our web sites was shared or referenced. These cookies help make the content of our web sites personalized, for example by showing you targeted banners and recommendations. We also look at what kinds of references are used to reach our web sites in order to evaluate the effectiveness of our campaigns and promotions. We use these cookies to serve Uponor ads from Uponor as well as selected web sites of third parties.

The length of storage of information depends on the type of cookie used. Session cookies expire when the browser is closed, while persistent cookies have typical expiration dates between two months and a couple of years.

Your Rights
You have specific rights regarding the processing of your personal data, which Uponor is commited to respecting. Your rights include the following:

- Right to know what personal data Uponor holds about you;
- Right to have incomplete, unnecessary, incorrect or outdated personal data updated or deleted;
- Right to unsubscribe from marketing messages; and
- Right to request that the processing of your personal data for direct marketing or market research purposes is stopped.

Please note that applicable legislation may also contain restrictions and other provisions regarding your rights.

The rights listed above may be exercised by contacting Uponor at enquiries.uk@uponor.com. Please note that in some situations exercising the above rights may mean that we will not be able to continue providing the requested service(s) to you.

Changes to this policy
Please be aware that Uponor may change this policy from time to time. However, in the event of any material, adverse changes, Uponor will post a notice informing of such changes both at the beginning of this policy and on this web site’s home page. We advise you to visit this policy from time to time to be aware of such changes.

Should you have any additional questions, please don’t hesitate to contact us through our customer service or by writing us to:
enquiries.uk@uponor.com

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